Shopify has introduced a new webhook topic called `orders/link_requested` starting with GraphQL Admin API version 2026-01. This webhook triggers when a customer requests a new order link from an expired Order status page, enabling your app to detect and respond to customers who need fresh access to their order details after the original link has expired.
Order status pages are critical touchpoints in the post-purchase customer experience. When links expire, customers may struggle to access important order information, returns, and tracking data. This new webhook allows developers to build proactive systems that detect when customers hit expired pages and automatically re-engage them with fresh links, reducing friction and improving customer satisfaction.
For app developers, this represents a more intelligent way to handle order lifecycle management without requiring constant polling or workarounds. You can now react in real-time to customer needs rather than guessing when to refresh access.
GetShopifyToken streamlines the OAuth authentication process for Shopify apps, making it simple to securely obtain and manage the access tokens needed to subscribe to webhooks and interact with the Admin API. Focus on implementing your webhook logic while we handle secure token management.